Refunds Policy

Before the first lesson: Standard UK regulations apply:

You have the right to cancel within seven days of your contract with me, or seven days of the first lesson (whichever is the longer).

After the first lesson: There will be no refunds given for any teaching which the teacher has already provided. If the student wishes to terminate the package, they can negotiate with the teacher. In the circumstances of ill-health or dissatisfaction with the course, then a full refund of all untaught lessons will be paid.

If a student wishes to change the time of a lesson, this must be done at least 48 hours before the scheduled time. If the student misses a session and does not inform the teacher 48 hours in advance, then the lesson will be regarded as taught and must be paid.

In the unlikely circumstance of the teacher not being able to teach the lessons the full balance of untaught sessions would be returned to the student.

Packages are provided at discounted rates, but will expire after six months – after six months, I do not provide refunds.

There is also an option to pay after each lesson, which may be preferable to some students.

About IELTS-Kate

The purpose of this website is to help you prepare for the IELTS test, practice, and improve your IELTS point score.

I help students by teaching 1-on-1 and group online classes so you can develop and enhance your IELTS skills from the comfort of your home.

I am an IELTS teacher and a native British English speaker with a standard British accent, which is very clear and easy to understand and a good role model for your own accent.

Book your Discovery Session today.

Contact Info

IELTS-Kate is a UK-registered business by Kate Keating.

7 Tanners Close, Brockworth, Gloucester, GL3 4QN

Copyright © 2022. Kate Keating. All rights reserved

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